FAQs
Non-Members
Members and non-members can login here: https://www.fordk9.com/my-account/
Once logged in, you can access your content by clicking "Courses" or by going here: https://www.fordk9.com/my-courses/
Members and non-members can login here: https://www.fordk9.com/my-account/
Once logged in, you can access your content by clicking "Courses" or by going here: https://www.fordk9.com/my-courses/
Here is a video walkthrough showing you how to access your purchased content:
No. You can purchase any of our products or services without being a member. However members do get discounts and special offers, so check out what's included here first: https://www.fordk9.com/memberships/
Non-members still get an account on our website to access their materials. Members and non-members can login here: https://www.fordk9.com/my-account/
Members
Members and non-members can login here: https://www.fordk9.com/my-account/
Once logged in, you can access your content by clicking "Courses" or by going here: https://www.fordk9.com/my-courses/
Members and non-members can login here: https://www.fordk9.com/my-account/
Once logged in, you can access your content by clicking "Courses" or by going here: https://www.fordk9.com/my-courses/
Here is a video walkthrough showing you how to access your content:
No. You can purchase any of our products or services without being a member. However members do get discounts and special offers, so check out what's included here first: https://www.fordk9.com/memberships/
Non-members still get an account on our website to access their materials. Members and non-members can login here: https://www.fordk9.com/my-account/
Immediately after you purchase a Silver or Gold membership plan, you will be emailed a coupon code for the 2 free monthly webinars. The subject line should be "FordK9 Webinar Coupon Codes." Then each month after, you will also receive a new coupon code via email.
To add the webinars to your account:
1) Login here: https://www.fordk9.com/my-account/
2) Pick the 2 webinars you'd like from here: https://www.fordk9.com/webinars/
3) Add them both to your cart
4) To make them free, use the coupon code you received via email
Note, if your cart shows $6, you need to login here and then refresh the cart/checkout page.
5) Checkout like normal and then you will be given instant access
Here is a video walkthrough showing you how to access your content and also get your 2 free monthly webinars as a member:
If your cart shows $6 and it should be $0, you likely just need to login before you checkout. Try logging in here: https://www.fordk9.com/my-account/ Then refresh your cart/checkout and the total should go to $0.
If you're a gold member and would like to use your in-person discount, pease email techsupport@fordk9.com with the date and name of the event you'd like to attend, and also reference the attendee type if applicable (working spot, audit spot, etc.). Then we'll email you a custom invoice.
Live Webinars
We are currently testing a NEW software for our live meetings called Riverside. If you signed up for a LIVE webinar after 3/20/2024, then we are probably using Riverside. Immediately after purchasing access, you should have received an email from info@fordk9.com with your access link and password. You can also access the webinar link here in your courses. Please let us know if you did not receive it by emailing techsupport@fordk9.com
We try our best to get all live webinar recordings uploaded to our website within 24 hours after the event. If you purchased access to the live webinar then you will automatically receive access to the recording on our website in your account here: https://www.fordk9.com/my-courses/ You can sign in there with your account details (sent via email when you purchased). If you don't know your login details you can reset your password there as well.
Here is a video walkthrough showing you how to access any of your purchased content on our website:
In-Person Events
There is sometimes lodging available at Ford K9 / The Michael Ellis School, please reach out to michaelellisschool@gmail.com for all on-site lodging requests.
There are also many Airbnb locations nearby in the Sebastopol and Santa Rosa area.
There are also some pet-friendly hotels you can stay in such as these:
Sandman Inn
3421 Cleveland Ave.
Santa Rosa, CA 95403
707-544-8570
Flamingo Conference Resort and Spa
2777 4th St.
Santa Rosa, CA 95405
707-545-8530
Cambria Hotel Sonoma Wine Country
870 Labath Ave.
Rohnert Park, CA 94928
707-206-7514
La Quinta Inn & Suites by Wyndham Santa Rosa Sonoma
111 Commercial Ct.
Santa Rosa, CA 95407
707-596-9800
9:30 am to 5:00 pm.
Yes! You are welcome to bring your dog; we have a few crates available to house the dogs when not working, but if possible you should bring your own crate. This will ensure enough space for everyone.
If you are bringing your dog, be prepared to have appropriate gear for your dog to stay in your car while we are training on location. Having a car that you can leave running, or having fans is highly reccomended in the summer months.
Comfortable clothes for working dogs and that matches climate conditions.
All necessary gear is provided by Ford K-9 (students will be given course material via thumb drive or Google Drive link). You are encouraged to bring your computers or tablets.
If you are bringing your dog, be prepared to have appropriate gear for your dog to stay in your car while we are training on location. Having a car that you can leave running, or having fans is highly reccomended in the summer months.
You are responsible for all of your own meals, students are given 1.5 hours for lunch each day. We have a refrigerator available for students to store their lunches as well as coffee, water and soft drinks.
Yes, payments for events need to be paid at the time of registration.
Miscellaneous
Please email techsupport@fordk9.com for any questions about accessing your content online, managing your membership, or any other website or technical related questions.
Yes, to generate a certificate for our online courses, webinars, etc. please watch the lesson, then click "Complete Lesson". This will automatically generate a certificate for you:
Unfortunately, we do not offer refunds. However, we are happily able to transfer your payment over to any other course or service with Ford K9.
Yes! Please review our Host Ford K9 page for more details.
Contact us here if you need more information and we will be happy to answer your questions!
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